University Hospital of Wales

Heath Park

Cardiff

CF14 4XW

Tel: 029 2074 7747 (Main Hospital)/0300 10 20 247 (CAV 24/7)

Disabled Access: Yes

Website: http://cavuhb.nhs.wales/hospitals-and-health-centres/our-hospitals/uhw/

Summary

From August 5th 2020, Instead of going straight to the Emergency Unit (EU), people are being asked to phone the CAV 24/7 dedicated telephone number on 0300 10 20 247. This number is available 24 hours a day, 7 days a week. Calls are taken by a call handler who will take the details; if it is a life-threatening emergency, then the call handler will escalate the call to 999. If it is not an emergency, the call handler will log the call in the system so a clinician will call you back. The clinician will attempt to ring you back within 20 minutes if it’s classed as urgent, or within an hour if it’s not. You will then be referred to the most appropriate service, or provided with suitable self-care advice; the right place, the first time. If further assessment at the Emergency Unit is considered appropriate, an appointment will be made for you to attend at a particular time.  For further Information about CAV 24/7, click on the following link: http://www.cardiffandvaleuhb.wales.nhs.uk/cAV-247


Alternative Telephone Number: CAV 24/7: 0300 10 20 247

Last Updated: 25 January 2021 12:53 by NHS Direct Wales

Normal Opening Hours

OpenClose
Monday24hr24hr
Tuesday24hr24hr
Wednesday24hr24hr
Thursday24hr24hr
Friday24hr24hr
Saturday24hr24hr
Sunday24hr24hr

Services Offered

Service does: 24 Hour Availability
Service does: A&E
Service does: Access To Fracture Clinic
Following assessment. Appointments are made for Trauma/Fracture Clinic on site. Clinic is open Monday to Friday between 8.00am & 4.30pm. Tel: 029 2074 8070.
Service does: Assessment Of Eye Injury
Service does: Doctor On Site While Open
Service does: Emergency Contraception (Free)
Patients should contact the department before attending.
Service does not: Interpreter/Translation Available
Service does: Manipulation Of Fractures Dislocation
Service does: Maternity/Midwifery Services
Consultant/Midwifery led.
Service does: Minor Injury Unit
Minor Injuries can be seen here, please ring CAV24/7 for an appointment on 0300 10 20 247
Service does: Nurse In The Department While Open
Service does: Nursing Staff Able To Prescribe
Service does: Plastering
Service does: Staffed By Doctors
Service does: Stroke Clinic
Offering Acute Stroke Services within 5hrs for patients aged between 18 & 80 years of age. Between 9.00am & 5.00pm Monday to Friday. Resuscitation Bay, Emergency Unit.
Service does: Suturing
Service does not: Telemedicine Links
Service does: Tetanus Vaccination
For injured patients
Service does: Treatment Provided By Nurse Practitioners
Service does: X-Rays

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Send: From NHSDW: University Hospital of Wales - Heath Park, Heath, Cardiff, CF14 4XW, Tel: 02920747747(MainHospital)/03001020247(CAV24/7), Disabled Access: Yes

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Send: From NHSDW: University Hospital of Wales - Heath Park, Heath, Cardiff, CF14 4XW, Tel: 02920747747(MainHospital)/03001020247(CAV24/7), Disabled Access: Yes