Your Feedback

We really value your feedback. It is important to us and will help us to learn and improve.

Please click on one of the options below to tell us about your experience of the service you received. We do not need to know your personal details and advise you not to provide personal details that could identify you.

  • Your experience of contacting NHS 111 Wales by telephone.
  • Your experience of using the NHS 111 Wales website.

You can also send us your comments, compliment and feedback through our ‘Have Your Say’ form; or share your story with us using our Virtual Video Booth.

If you would like more information about how we use this information, please contact the Patient Experience & Community Involvement Team on 0300 123 9207, email, or you can read our Privacy Statement.