Betsi Cadwaladr University Health Board

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Betsi Cadwaladr University Health Board
Disabled Access: Yes
Website: http://bcuhb.nhs.wales/

Summary
Please note there is no central contact telephone number for the Health Board. For more information about contacting the Health Board please see their website: Contact Us - Betsi Cadwaladr University Health Board.

Visit the Health Board website or click on the links below to be directed to specific pages relating to specific areas.

Last Updated: 11 May 2026 10:53 by NHS 111 Wales

Normal Opening Hours

	Open	Close
Monday	9.00am	5.00pm
Tuesday	9.00am	5.00pm
Wednesday	9.00am	5.00pm
Thursday	9.00am	5.00pm
Friday	9.00am	5.00pm
Saturday	Closed	Closed
Sunday	Closed	Closed
Bank Holiday	Closed	Closed

Services Offered
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Service does: Access to Health Records
03000 852100 or BCU.ATHRService@wales.nhs.uk, https://bcuhb.nhs.wales/use-of-site/publication-scheme/class-seven-the-services-we-offer/access-to-health-records-requests/

Service does: Complaints & Concerns
03000 851234 or BCU.PEARS@wales.nhs.uk, https://bcuhb.nhs.wales/patients-and-visitors/peoples-enquiry-and-resolution-service-pears/

Service does: Covid-19 Recovery Informationhttps://bcuhb.nhs.wales/covid-19/long-covid/

Service does: Freedom of Information https://bcuhb.nhs.wales/use-of-site/publication-scheme/class-seven-the-services-we-offer/guidance-on-making-foi-requests/

Service does: Individual Patient Funding Requests
03000 846880 or BCU.IPFR@wales.nhs.uk, https://bcuhb.nhs.wales/services/hospital-services/individual-patient-funding-requests-ipfr1/

Service does: Llais (previously Community Health Council)https://www.llaiswales.org/in-your-area/north-wales

Service does: Patient Advice & Liaison Service (PALS)
03000 851234 or BCU.PEARS@wales.nhs.uk

Service does: Vaccination Enquiries
For enquires about an appointment you have received, please call 03000 840004. For other general enquiries about the COVID-19 vaccination programme, please email BCU.SROCovid19VaccinationProgramme@wales.nhs.uk.

Service does not: Bank Holiday

Service does not: Outpatient Clinics

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Send: From NHS 111 Wales: Betsi Cadwaladr University Health Board - Website: bcuhb.nhs.wales/