Cookies on our website

This cookies policy applies to

What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website. They make the site work and store information about how you use it, such as the pages you visit.

Cookies are not viruses or computer programs. They are very small so do not take up much space.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

How we use cookies

We use cookies to:

  • make our website work, for example by keeping it secure;
  • remember your preferences;
  • measure how you use our website, such as which links you click on (analytics cookies).

The table below explains the cookies we use and why.

Essential Cookies
NHSDWCookieSettingsRemembers your cookie settings on our website1 year
ASP.NET_SessionIdRemembers your pages input and states across multiple pages to improve your experienceWhen you close the browser
AWSALBRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimise user experience6 days
AWSALBCORSRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimise user experience6 days
JSESSIONIDPreserves users states across page requests.When you close the browser
NSC_#Used to distribute traffic to the website on several servers in order to optimise response times1 day
Analytics Cookies
_gaUsed by Google Analytics. Tells us how you use our health campaigns sites2 years
_gatUsed by Google Analytics. Helps stop Google Analytics web servers crashing when collecting information on how you use our health campaigns sites1 day
_gidUsed by Google Analytics. Sets a unique ID for your session to help tell us how you use our health campaigns sites1 day
Youtube Cookies
VISITOR_INFO1_LIVEEmbedded YouTube Video Plugins7 months
use_hitboxEmbedded YouTube Video Pluginswhen user exits browser
prefEmbedded YouTube Video Plugins10 years

Analytics Cookies

Analytics cookies enables us to monitor user activity to develop content provided on the site. These cookies will only be enabled where you have provided your consent. Google Analytics (GA) is a service provided by Google that generates anonymous detailed statistics about the visitors to a website.

Information collected through Google Analytics cookies includes anonymised IP addresses, referring / exit web pages, click patterns, most / least viewed web pages, session duration, number of visitors, browser type, operating system, etc.

Information generated about use of the website (including anonymised IP addresses) will be transmitted to and stored on Google servers in the United States, European Union, and United Kingdom. Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can read Google's Full Privacy Policy and Terms of Service for more detailed information.

This website has also implemented Google Analytics Demographics and Interest Reporting. This is used to gain an insight into the age, gender and interests of our users to help us make decisions on how to improve the website in the future.

Users can opt out of this reporting by changing your cookies settings, or visiting Google Ads Settings. There is also a Google Analytics Opt-out Browser Add-on available to download.

YouTube Cookies

We embed videos from our YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Read more at YouTube’s embedding videos information page.

Other Social Media and Third Party Cookies

On some pages we embed content and plug-ins for popular social media sites such as Facebook and Twitter. These third parties may provide and set cookies and other similar technologies that in some cases are beyond the control of WAST. These are known as ‘third party cookies’. These cookies may collect and share the following information with the third party provider – IP address, device type, device ID, referring URL, and date/time of access. You can disable third party cookies in your browser settings (see section - Managing cookies on popular browsers).

Some third-party providers on WAST websites and links to their cookies information are as follows:

Change your cookie settings

Some cookies, like those used to measure how you use our website, are not needed for our website to work. These cookies can help us make our website better, but we'll only use them if you say it's OK.

You can choose which cookies we use on our Cookie Settings page.

You can also control the use of cookies from your browser settings. You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

Managing cookies on popular browsers

You can find out and learn how to manage cookies on popular browsers here:

You can opt out of being tracked by Google Analytics across all websites by installing a plugin in your browser. To find out more and how to do this, visit

Who we are

Welsh Ambulance Services NHS Trust
Trust Headquarters, Ty Elwy, Unit 7,
Ffordd Richard Davies, St. Asaph Business Park,
St Asaph, Denbighshire, Wales, LL17 0LJ


Should you have any further queries, or should you wish to lodge a complaint about our use of cookies, you can contact our Data Protection Officer, Nicki Maher.

Telephone: 01745 532 510, or email:

If you are still unhappy with the outcome of your enquiry you can contact The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF – Telephone: 01625545700 who regulate the cookies under the Privacy of Electronic Communication Regulations.