Knighton COVID Drop Off Hear to Help

Knighton Community Centre

Bowling Green Lane

Knighton

LD7 1DR

Tel: 07552 165800 (HEAR TO HELP Co-ordinator)

Disabled Access: Yes

Website: http://www.powysthb.wales.nhs.uk/sitesplus/documents/1145/H2H%20Leaflet%20%28Powys%29%20Jan%202018.pdf

Summary

During the COVID pandemic we have launched a new COVID safe clinic model to temporarily replace our existing service within Powys.  We are offer simple hearing aid repairs and maintenance for people with NHS hearing aids.

To keep staff, volunteers and NHS hearing-aid users safe, the service has introduced some changes to support sessions:

Please use the audiology postal service for batteries and repairs if your need is not urgent to reduce footfall and unnecessary travel. (Batteries normally sent out same day) Please call the HEAR TO HELP Co-ordinator on 07552 165800 for audiology contact numbers.

• Batteries will only be issued with hearing aid repairs and not on their own.


• Hearing-aids must be placed in a labelled envelope with a name, issue and contact details for return.


• A member of the RNID team will collect the envelope from the client, outside the venue.


• Clients will be asked to wear masks when handing over their aid.


• Clients can either wait in their vehicle or return later to pick up their hearing aids. They will not be allowed to wait inside the premises.


• Hearing-aids can be dropped off by friends or family on behalf of a user.


• In addition to the new distanced sessions, RNID continues to support NHS hearing aid users over the phone and by email.

Last Updated: 15 April 2021 09:48 by NHS Direct Wales