Welsh Gender Service
Tel: 02921 836612
Disabled Access: Yes
Email: Cav.Wgs_enquiries@wales.nhs.uk
Website: http://cavuhb.nhs.wales/our-services/welsh-gender-service/
Summary
The Welsh Gender Service (WGS) is based at St David’s in Cardiff with Local Gender Teams (LGT) based in each health board. The Local Gender Teams are made up on a doctor, who prescribes hormone therapies and a speech and language therapist, who are both located closer to home. Local Gender Team contact details can be found on the website.
The Welsh Gender Service are a multidisciplinary administrative and clinical team, made up of Consultants, Gender Clinicians, Clinical Psychologists, Speech and Language Therapists and Management who all work together to provide holistic patient-centred care focussing on hormonal, psychological, and social aspects of transition.
The Welsh Gender Service does not provide care or advice to anyone under the age of 18 years old. However, they will receive referrals for patients from the age of 17.5 years old. The referrer and patient must understand that responsibility for the patient remains with the referrer until the patient turns 18 years old and is accepted on to the Welsh Gender Service waiting list. All patients referred to the Welsh Gender Service must be registered with a General Practitioner (GP) in Wales.
When you and your clinical team agree you are ready for surgery, the GDNRSS will process your referral to your chosen surgical provider. They have a Single Point of Access support line that you can call for information about your referral, the status of your chosen provider and practical information such as travel and parking details, who can accompany you, what to take with you and where to report when you get there. GDNRSS are open Monday to Friday from 9.00am until 5.00pm. For further information visit: Who are the GDNRSS and how do they manage your referral?
Third Sector Services: Umbrella Cymru provides peer support to anyone on the waiting list for an appointment. This is an opportunity to receive regular contact from someone with lived experience of gender incongruence and transition processes, giving you someone to talk to about how you’re feeling whilst waiting for your appointment, as well as a point of contact to request any additional support you might want or need. Umbrella Cymru (wales.nhs.uk) or https://www.umbrellacymru.co.uk/xist/
Is this service available in Welsh?: The service and your Local Health Board accepts correspondence in Welsh or English.
Referral Criteria: Patients must be a Welsh resident, registered with a Welsh GP and have not had a first appointment or initiated treatment with another gender identity clinic.
Referral Process: GP referral through Welsh Clinical Communications Gateway (WCCG). If a patient has any queries regarding their referral, please contact the clinic directly.
Last Updated: 11 April 2023 12:58 by NHS 111 Wales