Complaints & Concerns Cwm Taf Morgannwg University Health Board

Ynysmeurig House

Navigation Park

Abercynon

Mountain Ash

CF45 4SN

Tel: 01443 744915

Disabled Access: Yes

Email: CTHB_Concerns@wales.nhs.uk

Website: http://cwmtafmorgannwg.wales/concerns/

Summary

When you contact the Health Board with a concern, you should receive an acknowledgement within 2 working days of receipt of your concern. 

At this time, you may also be asked to give your consent for your personal information to be accessed so that your concern can be investigated. 

If you are complaining on behalf of another person, they will require their consent for you to act on their behalf. 

Please note: this information is sourced from the Health Board and is used for signposting purposes only.  NHS Direct or 111 do not take complaints which are directed to the Health Board.

Last Updated: 26 October 2021 08:48 by NHS 111 Wales

Normal Opening Hours

OpenClose
Monday8.30am5.00pm
Tuesday8.30am5.00pm
Wednesday8.30am5.00pm
Thursday8.30am5.00pm
Friday8.30am5.00pm

Services Offered

Service does: Advocacy Service
Service does: Complaints & Concerns
Service does: Interpreter/Translation Available
Please visit the website for information on making a complaint in Welsh.
Service does: Patient Advice & Liaison Service (PALS)
Prince Charles Hospital: Phone 01685 724468. Email: CTM.MerthyrCynonILG.Governance@wales.nhs.uk. (8:30am – 4:30pm, Monday – Friday). Royal Glamorgan Hospital: Phone 01443 443549. Email: CTM.RhonddaTaffElyILG.Governance@wales.nhs.uk. (8:30am – 4:30pm, Monday – Friday). Princess of Wales Hospital: Phone 01656 754194. Email: CTM.BridgendILGPALS@wales.nhs.uk. (8:30am – 5:00pm, Monday – Friday).
Service does: Putting Things Right

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Send: From NHS 111 Wales: Complaints & Concerns Cwm Taf Morgannwg University Health Board - Ynysmeurig House, , Mountain Ash, Tel: 01443744915

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Send: From NHS 111 Wales: Complaints & Concerns Cwm Taf Morgannwg University Health Board - Ynysmeurig House, , Mountain Ash, Tel: 01443744915