Dental Services

This section provides information on dental services in Wales. It includes links to advice on accessing dental services and provides contact details for dental services and helplines, including emergency out of hours contacts, for the various regions within Wales. You will also find links to UK national dental organisations, as well as information about the main changes which have taken place in relation to dentistry as a result of the introduction of new dental contracts in 2006.

Dental Contracts
Since 1st April 2006 new dental contracts between dentists and Health Boards resulted in changes to the dental system in Wales. The main changes affect the following areas:

  • NHS Patients are no longer required to be registered with a particular dentist. Patients can continue to keep seeing their usual dentist, who can choose to maintain a list of NHS patients to whom they provide regular or ongoing treatment or care. If your dentist is no longer accepting NHS patients they may still offer you treatment as a private patient. It will then be for you to decide whether to accept that arrangement or look for another dentist who provides NHS care.  Please visit our Frequently asked questions page for more information on dental services.
  • There are three standard charges for NHS treatment. Please visit our Frequently asked questions page for more information on NHS charging.
  • Your dentist is no longer responsible for providing out of hours treatment when the surgery is closed. This service is now the responsibility of your Health Board. 

Dental Helplines

If you need to find a NHS Dentist or if you have an urgent dental problem, you should contact your local Dental Helpline. You should only contact the telephone number/s for the service that covers the area where you live or are staying in.


Aneurin Bevan Dental Helpline 
Covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen.

If you are unable to find NHS dental services or need urgent dental care, call the Aneurin Bevan University Health Board Dental Helpline on:
01633 744387.

The helpline is open Monday to Friday between 9.00am & 4.00pm.

Evenings weekends and bank holidays:  For dental advice call:  01633 744387.
There is an advice only service Monday to Friday between 6.30pm & 10.00pm and on weekends/bank holidays between 8.00am &10.00pm.  A limited number of  urgent dental appointments are available at weekends and bank holidays and are arranged via the helpline.


Betsi Cadwaladr
Covers Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham.
Call NHS 111 Wales (24 hours/7days a week).


Cardiff and Vale Dental Helpline
Covers Cardiff and the Vale of Glamorgan
Call:  029 2044 4500 (24 hours/7days a week).


Cwm Taf Morgannwg Dental Helpline

Monday to Friday between 9.00am & 5.00pm:
People living in Rhondda Cynon Taf, Merthyr Tydfil & Bridgend should call:
01443 680166.

During out of hours periods i.e. evenings, weekends and bank holidays only:

People living in Rhondda Cynon Taf & Merthyr Tydfil should call: 0300 1235060.

People living in Bridgend should call NHS 111 Wales.


Hywel Dda
Covers Carmarthenshire, Pembrokeshire, Ceredigion.
Call NHS 111 Wales (24 hours/7days a week).

Swansea Bay
Covers Swansea and Neath Port Talbot.
Call NHS 111 Wales (24 hours/7 days a week).



Powys NHS Dental Helpline: 01597 828815

The Powys NHS Dental helpline is available for members of the public who do not have access to a dentist and have queries, concerns or require assistance in finding a dentist.  Patients who contact the helpline must either be registered with a Powys GP Practice or reside in Powys.

If you have pain or facial swelling and do not have a dentist you should call 111.  The helpline cannot arrange emergency appointments.


Useful Links:

Designed to Smile

A preventative programme for children from birth:
This involves a wide range of professionals, including health visitors and other early years services. The aims are to help start good habits early by giving advice to families with young children, providing toothbrushes and toothpaste, and encouraging going to a dental practice before a child’s first birthday.

A preventative programme for Nursery and Primary School children:
This involves the delivery of nursery and school-based tooth brushing and fluoride varnish programmes for children to help protect teeth against decay.

Oral Health Foundation

The Oral Health Foundation is an independent charity (not for profit) dedicated to improving oral health and wellbeing around the world, providing expert, independent and impartial advice on all aspects of oral health directly to those who need it most.