Dental Helplines

This section provides information on dental services in Wales. It includes links to advice on accessing dental services and contact details for dental services and helplines, including emergency out-of-hours contacts, for services across Wales. You will also find links to UK national dental organisations.

If you need to find an NHS Dentist or if you have an urgent dental problem, you should contact your local Dental Helpline. You should only contact the telephone number/s for the service that covers the area where you live or are staying in.


Aneurin Bevan Dental Helpline 
Covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen.

If you are unable to find NHS dental services or need urgent dental care, call the Aneurin Bevan University Health Board Dental Helpline on 01633 744387. The helpline is open Monday to Friday between 9am & 4pm.

For dental advice during evenings, weekends and bank holidays, call 01633 744387.

There is an advice only service Monday to Friday between 6pm & 10pm and on weekends/bank holidays between 8am & 10pm. A limited number of urgent dental appointments are available at weekends and bank holidays and are arranged via the helpline.


Betsi Cadwaladr
Covers Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham.

Call NHS 111 Wales (24 hours/7days a week).


Cardiff and Vale Dental Helpline
Covers Cardiff and the Vale of Glamorgan.

Call 029 2044 4500 (24 hours/7days a week).


Cwm Taf Morgannwg Dental Helpline

This service covers Rhondda Cynon Taff, Merthyr Tydfil and Bridgend Local Authority areas. If you live outside of these areas please contact the dental helpline for your area.

Mondays to Fridays (9am to 4.30pm)

If you are experiencing dental pain please contact your regular dental practice during their normal practice opening hours. However, if you do not have a regular dentist and need urgent treatment, please contact the Health Board’s Emergency Dental Helpline on 0300 123 5060. Your call will be triaged and if eligible, you will be offered an urgent appointment.

Evenings, Weekends & Bank Holidays (6.30pm to 8am weekdays & 24 hours weekends/bank holidays)

If you are experiencing dental pain during evenings, weekends and bank holidays please contact the Health Board’s Emergency Dental Helpline on 0300 123 5060. This is an advice only service on Mondays to Friday evenings but urgent appointments are available on weekends and bank holidays. Your call will be triaged and if eligible, you will be offered an urgent appointment.

Please only contact 0300 123 5060 if you are in pain and need an urgent appointment.

Routine Dental Treatment - If you are looking for a dental practice that is accepting new NHS patients please follow the QR code/link to register for the Health Board’s Dental Waiting List

Hywel Dda
Covers Carmarthenshire, Pembrokeshire and Ceredigion.

Call NHS 111 Wales (24 hours/7days a week).

Swansea Bay
Covers Swansea and Neath Port Talbot.

Call NHS 111 Wales (24 hours/7 days a week).



Powys NHS Dental Helpline: 01686 252 808

The Powys NHS Dental helpline is available for people who do not have access to a dentist and have queries, concerns or require assistance in finding a dentist. Patients who contact the helpline must either be registered with a Powys GP practice or live in Powys.

If you have pain or facial swelling and do not have a dentist you should call 111. The helpline cannot arrange emergency appointments.


Useful Links:

Designed to Smile is a preventative programme for children from birth which involves a wide range of professionals, including health visitors and other early years services. It aims to help start good dental habits early by giving advice to families with young children, providing toothbrushes and toothpaste, and encouraging going to the dentist before a child’s first birthday.

The programme also delivers nursery and school-based tooth brushing and fluoride varnish programmes for children to help protect teeth against decay.

The Oral Health Foundation is an independent charity (not for profit) dedicated to improving oral health and wellbeing around the world, providing expert, independent and impartial advice on all aspects of oral health directly to those who need it most.