Dental Services

This section provides information on dental services in Wales. It includes links to advice on accessing dental services and provides contact details for dental services and helplines, including emergency out of hours contacts, for the various regions within Wales. You will also find links to UK national dental organisations, as well as information about the main changes which have taken place in relation to dentistry as a result of the introduction of new dental contracts in 2006.

Dental Contracts
Since 1st April 2006 new dental contracts between dentists and Health Boards resulted in changes to the dental system in Wales. The main changes affect the following areas:

  • NHS Patients are no longer required to be registered with a particular dentist. Patients can continue to keep seeing their usual dentist, who can choose to maintain a list of NHS patients to whom they provide regular or ongoing treatment or care. If your dentist is no longer accepting NHS patients they may still offer you treatment as a private patient. It will then be for you to decide whether to accept that arrangement or look for another dentist who provides NHS care.  Please visit our Frequently asked questions page for more information on dental services.
  • There are three standard charges for NHS treatment. Please visit our Frequently asked questions page for more information on NHS charging.
  • Your dentist is no longer responsible for providing out of hours treatment when the surgery is closed. This service is now the responsibility of your Health Board. 

Useful Numbers & Links

If you cannot find an NHS Dentist and you require treatment urgently, please contact your local Dental Helpline (shown below). Please note, you should only contact the telephone number/s for the service that covers the area in which you live or are staying in.

Swansea Bay 
Covers Bridgend, Neath Port Talbot and Swansea
(24 hours) telephone: call free on NHS 111 or  0845 46 47 at local rates

Betsi Cadwaladr
Covers Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham
(24 hours) telephone 0845 46 47

Hywel Dda & Powys 
Covers Carmarthenshire, Pembrokeshire, Ceredigion and Powys
(24 hours) telephone call free on NHS 111 or  0845 46 47 at local rates

Aneurin Bevan Dental Helpline 
Covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen 

If you are unable to find NHS dental services or have urgent dental care you can contact the Aneurin Bevan University Health Board Dental Helpline on 01633 744387. The helpline is open Monday to Friday from 9am to 4pm.

For dental advice in the evening, weekends and bank holidays please telephone 01633 744387. There is an advice only service Monday to Friday from 6.30pm to 10pm and from 8am to 10pm at weekends/bank holidays. Limited urgent dental appointments are available at weekends and bank holidays.

Cardiff and Vale Dental Helpline
Covers Cardiff and the Vale of Glamorgan
Telephone number available 24 hours a day, 7 days a week - Cardiff 02920 444500

Cwm Taf Dental Helpline
Covers Rhondda Cynon Taff & Merthyr Tydfil 
9am to 5pm Monday to Friday telephone 01443 680166 
For evenings, weekends and bank holidays only 0300 1235060

Useful Links

Designed to Smile

Designed to Smile is a national Oral Health Improvement programme to improve the dental health of children in Wales.  The website has infomation on: Toothbrushing, Fissure Sealant, Healthy Eating, Dental Screening and Flouride Varnish.

The Oral Health Foundation
The Oral Health Foundation (Formerly the British Dental Health Foundation) is a charity that is involved in raising public awareness of dental and oral health as well as promoting good dental health practices. They also operate a dental helpline on 01788 539780 (open between 9am and 5pm, Monday to Friday) which can provide advice for patients with questions about dentistry.