| Service | Available | What is this service? | Information |
| Additional hours services (includes extended hours and Bank Holiday rota) | Phone for Availability | The provision of pharmaceutical services during "out of hours" periods, usually evenings, weekends and bank holidays.
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| Common Ailments Service | Available | A service intended to enable pharmacists to provide advice and support to eligible patients complaining of a common ailment, and where appropriate, to supply drugs to them for the treatment of the common ailment.
| The service can be used by any patient who lives in Wales or is registered to a Welsh GP practice including temporarily. The patient must be able to attend the pharmacy in person. The patient must ask for the Common Ailments Service. The patient must register with the pharmacy they chose. They can register at any pharmacy and can choose to move to another pharmacy at any time if they need to use the service again. For more details visit this link: Common Ailment Service |
| Discharge Medicine Review (DMR) | Phone for Availability | A review intended to support patients recently discharged between care settings, by minimising unintended medication changes and supporting adherence
| This service needs to be provided by an accredited pharmacist and it is recommended that you check with the pharmacy prior to attending that the pharmacist is available. |
| Emergency Medicines Supply (EMS) | Available | A service intended to enable the supply of previously prescribed medication to patients, via the NHS, who may have run out of medication, or may have lost or damaged their medication, or have left home without them and they are unable to obtain a further prescribed supply before the next dose is due.
| This service allows you to obtain an emergency prescription free of charge if you have run out of your regular medication and your GP is closed. You must attend in person and provide proof of the medication requested e.g., an empty packet with your name on it or a repeat prescription slip. This is not for all medications and the pharmacist will go through a consultation prior to issuing the medication. |
| Independent Prescribing for Common Ailments and Contraception | Available | This service is subject to availability of an accredited pharmacist and it is strongly recommended that this be checked with the pharmacy prior to attending. | The minor ailment conditions and contraception covered will depend on the individual pharmacist independent prescriber (PIPs) scope of practice but may include conditions relating to the ear, UTI, skin, coughs, and others. The patient will need to discuss or contact the pharmacy to see whether they can treat the required condition. |
| Palliative Care Just in Case scheme | Phone for Availability | A service intended to enable the supply of medication for the management of breakthrough symptoms in patients receiving palliative care.
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| Return of Patients Sharps Boxes | Phone for Availability | A service intended to enable the safe and convenient disposal of patients' medical sharps waste.
| Pharmacies will receive, and where required replace, approved sharps disposal bins. |
| Seasonal Flu Vaccine | Phone for Availability | A service intended to enable the administration of seasonal flu vaccine to eligible patients, in line with a nationally agreed patient group direction (PGD).
| Typically, adults over 18 years old should be accessing the pharmacy for their vaccine if they meet the eligibility criteria. This can include pregnant women, adults with long term health conditions, those over 50 years old, unpaid, or domiciliary carers, care home staff, but is not limited to this list and should be discussed with the pharmacy. |
| Smoking Cessation | Phone for Availability | A service intended to provide a programme of motivational support and nicotine replacement therapy to people wishing to quit smoking. | This service needs to be provided by an accredited pharmacist and it is recommended that you check with the pharmacy prior to attending that the pharmacist is available. |
| Sore throat test and treat | Available | The Sore Throat Test and Treat service offers patients with sore throat symptoms to access clinical screening, clinical assessment and appropriate treatment from a community pharmacy. The service is provided by accredited pharmacists, and patients are advised to confirm availability before travelling to a specific pharmacy. | To access this service, patients will either need to be registered with a Welsh GP, be a temporary resident of Wales or a holidaymaker who is planning to stay in Wales for at least 24 hours after receiving treatment.
This service can only be provided by an accredited pharmacist and if there is no accredited pharmacist on duty the service cannot be provided. It is strongly recommended that patients contact the pharmacy prior to attending to ensure that there is an accredited pharmacist available. |
| Stoma Customisation Service | Phone for Availability | A service intended to support the customisation of stoma appliances according to individual patient measurements.
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| Supervised administration of prescribed medicine | Phone for Availability | A service intended to reduce the inappropriate use or diversion of opioid substitution treatment through the direct supervision of administration.
| This service needs to be provided by an accredited pharmacist and it is recommended that you check with the pharmacy prior to attending that the pharmacist is available. |
| Waste Reduction Scheme | Phone for Availability | A service intended to reduce prescribing waste and over ordering of repeat medication, through direct interaction with the patient prior to dispensing.
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